What happens if my product never arrives?

Updated 1 year ago by Shaylee Austin

If your package is well outside the estimated delivery window (20 - 25 business days from the time you were notified of shipment) this package is considered lost/stolen and we will reissue a second package asap. We may ask for a different shipping address if we do not feel like a second attempt will reach you.

Please double check your addresses when ordering to avoid any errors that will cause lost or stolen packages or a return to sender situation. Email us at care@habitatbotanicals.com if there’s anything that we can help with!


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